Shipping Policy
Shipping Coverage
We ship to all serviceable locations across India. Our shipping partners include trusted courier services to ensure safe and timely delivery of your electronics and products.
Delivery Time
Delivery times vary based on your location and product availability:
- Metro Cities: 3-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days
Please note that these are estimated delivery times and may vary due to unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on the weight and dimensions of your order, as well as your delivery location. You will see the shipping charges at checkout before confirming your order.
- Free shipping may be available on orders above a certain amount
- Express shipping options available at additional cost
- Shipping charges are non-refundable
Order Processing
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking information.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment using this number on our website or the courier partner's website.
Delivery Issues
If you experience any issues with delivery, please contact us immediately at wholesale@wholesale.silkroademart.com. We will work with our shipping partners to resolve the issue promptly.
Undeliverable Packages
If a package is returned to us as undeliverable due to incorrect address or recipient unavailability, you may be charged for re-shipping. Please ensure your shipping address is accurate.
Contact Us
For shipping-related queries, please contact us at wholesale@wholesale.silkroademart.com